Shipping policy

Shipping Policy

Thank you for shopping at FurJoy Shop! Here is everything you need to know about how we ship your order.

Free shipping

We offer free standard shipping on all orders within the United States.

Where we ship

We currently ship to addresses within the United States only. We are unable to ship to P.O. boxes, APO/FPO addresses, or U.S. territories at this time.

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays) after your payment is confirmed.

Delivery time

Once shipped, orders usually arrive within 7 to 15 business days. Our products ship from different warehouses, so if you order more than one item, your order may arrive in separate packages.

Delivery times are estimates and may be longer during holidays, peak seasons, or due to carrier delays outside our control.

Order tracking

When your order ships, you will receive an email with your tracking number. Please note that tracking may take 2 to 5 business days to show updates.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, contact us within 12 hours of placing your order and we will do our best to update it. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or damaged packages

If your package is lost or arrives damaged, please see our Return & Refund Policy or contact us, and we will make it right.

Questions?

Email us at support@furjoyshop.com. We usually reply within 24 to 48 hours.